About Carbon Clan

Powering the Future of Gaming, One Custom PC at a Time

At Carbon Clan, we believe that every gamer deserves a PC that is as powerful, unique, and high-performing as they are. Our mission is to craft high-quality, custom-built gaming PCs that deliver unmatched performance, stunning aesthetics, and cutting-edge technology—all tailored to your needs.

Who We Are

Founded by passionate PC builder and gaming enthusiast, Carbon Clan specializes in designing and assembling custom gaming rigs that push the boundaries of performance. With years of expertise in PC hardware, cooling solutions, and overclocking, we bring your dream build to life—whether you’re a competitive esports player, a content creator, or a casual gamer looking for an edge.

Why Choose Carbon Clan?

Tailored to Your Needs – Whether you need a high-FPS esports rig, a 4K powerhouse, or a workstation that balances gaming and productivity, we build to your exact specifications.

Top-Tier Components – We use only trusted, high-performance hardware from leading brands like AMD, Intel, NVIDIA, Corsair, and more.

Expert Craftsmanship – Every build is meticulously assembled, tested, and optimized for peak performance, cooling efficiency, and durability.

Future-Proofing & Upgrades – We design PCs with scalability in mind, so you can easily upgrade components when the time comes.

Our Process: Built for Perfection

At Carbon Clan, we make the process of building your dream PC simple and stress-free:

1

ORDER

Order Your Build – Provide us with your needs and we will provide the best options and the best price or customize every detail to match your specific needs.

2

Confirmation & Tweaking

We review your order and refine it to ensure optimal compatibility, performance and cost.

3

Quotation & Payment

Once finalized, we provide transparent pricing before proceeding with assembly.

4

Build, Test & Deliver

Every PC undergoes rigorous stress testing before being safely shipped to your doorstep.

Terms and Conditions

1. Definitions
  • "We," "Us," "Our" – Refers to Carbon Clan, its website, and services.
  • "You," "Customer" – Refers to any user, visitor, or customer of our website.
  • "Products" – Refers to custom-built gaming PCs, peripherals, and other hardware sold by Carbon Clan.
  • "Services" – Refers to PC building, consulting, and support services offered by Carbon Clan.
2. Orders and Payments
  • 2.1 Placing an Order
  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • 2.2 Pricing and Payments
  • Prices listed on our website are in USD and may be subject to change without notice.
  • Full payment is required before processing your order. We accept major credit cards, PayPal, and other payment methods as listed on our website.
  • We are not responsible for additional fees imposed by your payment provider.
3. Custom PC Builds and Modifications
  • Each gaming PC is custom-built based on your specifications.
  • Build times vary depending on component availability and order volume.
  • Minor modifications may be requested before assembly begins; however, once the build is finalized, changes may incur additional charges.
4. ​Shipping and Delivery
  • We currently ship to the Cayman Islands and the United States of America. Shipping costs and estimated delivery times will be communicated before payment.
  • Once an order is shipped, Carbon Clan is not responsible for delays caused by the shipping carrier.
  • Please inspect your order upon delivery. If you receive a damaged product, report it to us within 48 hours for resolution.
5. Warranty and Returns
  • 5.1 Warranty
  • All custom gaming PCs come with a 1-month limited warranty covering manufacturing defects.
  • The warranty does not cover damage caused by improper use, modifications, or overclocking beyond manufacturer specifications.
  • 5.2 Returns and Refunds
  • Due to the custom nature of our products, all sales are final. However, we may offer replacements or repairs for defective parts under warranty.
  • Refunds may be issued at our discretion in cases of order cancellation before assembly.
6. User Responsibilities
  • By using our website and services, you agree to:
  • Provide accurate and complete information when placing an order.
  • Use our website and products only for lawful purposes.
  • Not engage in fraudulent activities or attempts to exploit our services.
7. Limitation of Liability
  • Carbon Clan is not responsible for any damage or data loss caused by improper installation, third-party software, or modifications made after purchase.
  • We do not guarantee that our website will be free of errors, interruptions, or security breaches.
8.Privacy Policy
9. Intellectual Property
  • All website content, including text, graphics, logos, and images, is the property of Carbon Clan and may not be copied, modified, or distributed without permission.
  • You may use our website for personal and non-commercial purposes only.
10. Changes to These Terms
  • Carbon Clan reserves the right to update these Terms and Conditions at any time.
  • Continued use of our website and services after changes are made constitutes acceptance of the new terms.
11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 Email: [info@carbonclan.com]

Privacy Policy

Last Updated: 29 January 2025.
 At Carbon Clan, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.carbonclan.com or use our services. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:
1.1 Personal Information
When you place an order or interact with our website, we may collect:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment providers)
1.2 Non-Personal Information
We may collect non-personal data, including:
IP address
Browser type and version
Device information
Pages visited and time spent on our website
Cookies and tracking technologies

2. How We Use Your Information

We use the collected data for the following purposes:
✅ Order Processing & Fulfillment – To process purchases, manage shipping, and provide customer service.
✅ Personalization & User Experience – To improve our website and recommend relevant products.
✅ Marketing & Communication – To send promotional offers, newsletters, and updates (you can opt out at any time).
✅ Security & Fraud Prevention – To protect against fraud, unauthorized access, and security breaches.

3. How We Protect Your Information

We take data protection seriously and implement industry-standard security measures, including:
🔒 Encryption: Your payment details are processed securely via trusted third-party payment providers (e.g., PayPal, Stripe).
🔒 Data Access Control: Only authorized personnel can access your personal data.
🔒 Secure Website: Our website uses SSL encryption to protect transmitted data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following cases:
Payment Processors: To handle transactions securely.
Shipping Providers: To deliver your order.
Legal Compliance: If required by law or to prevent fraudulent activities.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?
Cookies are small files stored on your device that help improve website functionality and user experience.
5.2 How We Use Cookies
We use cookies to:
Remember your preferences.
Analyze website traffic and improve our services.
Provide personalized content and ads.
5.3 Managing Cookies
You can disable cookies in your browser settings, but some features of our website may not function properly.

6. Your Rights & Choices

You have the right to:
✔ Access Your Data – Request a copy of your personal data.
✔ Update or Correct Information – Modify your personal details.
✔ Request Data Deletion – Ask us to delete your information, subject to legal requirements.
✔ Opt-Out of Marketing Emails – Unsubscribe at any time via the link in our emails.
To exercise your rights, contact us at [info@carbonclan.com].

7. Third-Party Links

Our website may contain links to third-party websites (e.g., affiliate partners, social media). We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us
  • If you have any questions about this Privacy Policy, please contact us:
  • 📧 Email: [info@carbonclan.com]